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Job Title: Guest Services Manager
Description

As one of the fastest growing cruise lines, our client helps millions of guests create exciting and fun vacations every year! With the largest ships in the industry and award-winning guest service, it’s no wonder why people continue to cruise with them!

As the ship’s driving advocate for delivering outstanding guest service and exceeding their expectations, the Guest Services Manager plays a crucial role in growing our client's success! By managing the ship’s Guest Services division, some day-to-day activities include; creating methods to achieve absolute guest satisfaction, motivating a talented international team to excel in delivering industry-leading guest service, and training and mentoring employees for promotion and career advancement!

The Guest Services Manager creates and implements fresh and innovative methods to promote our client's core values & standards, which include treating our guests and employees as family! As member of the Executive Committee, the decision-making committee onboard the ship, the Guest Services Manager plays a crucial role in directing the performance of the ship! 


Minimum requirements
• 2 years guest-related experience in hospitality (Hotel, restaurant, ship)
• High school degree or equivalent
• Strong customer-service attitude

If you strive to be the best in your field, if you want something ‘more’, and if you want to work with the BEST, then choose the ‘Best Overall Cruise Line’ named by Travel Weekly, as your employer of choice! Working for the most original cruise line is just one of the benefits Guest Services Managers receive. They also receive;

• meals,
• private cabin,
• 4 months of paid vacation per year,
• up to 40% of your total salary in an annual
bonus,
• and so much more!

So what’s stopping YOU? GET OUT THERE and APPLY TODAY

Details
Job Ref: SJ004
Hours:
Location: USA
Working Term:
Salary: $35,000 to $40,000
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